Calling Card Frenzy

What Unitel has to offer...

Unitel Product Details Order Now!  Interstate Rate  4.5 cents/min  Monthly Fee  none*  Billing Increments  6 seconds  Minimum Call Length  18 seconds  Toll Free Service  Yes  Toll Free Service Charge  $2.50/account (not per line)  Online Signup  Yes  Online Account Access  No  Instate Rates  click here *$2.00 if usage is under $15.00

How to sign up?
To switch your long distance to Unitel, simply click here to check availability and begin the order process. Your information is only used *strictly* for the sole intention of setting up your long distance account. Your information will never be sold or given to any third party.

To apply for service, use the links below to direct you to our online or printable offline application forms:

Online Service Request Form

Offline Request Form

Toll-Free Service Transfer From

What we like about Unitel
1-Low interstate rate. (4.5 cents/min! All day - Everyday!)
2-Six second billing increments!. (18 second minimum)
3-Low monthly minimum charges. (another rarity)
4-Low monthly service charge for toll-free numbers
5-Online signup makes it easy for you to switch your long distance securely right over the internet!

The Fine Print
Terms of this service are subject to Cognigen policies and its carriers' tariffs. All calls billed in 6 second increments - 18 second minimum. $2.00 fee if usage is less than $15.00. $2.50/mo fee for toll free service, per account. A 35¢ surcharge applies to all toll free calls originating from a payphone. FCC imposed PICC fee for commercial accounts: $3.75 per line. A USF (Universal Service Fund) tax of 7.7% applies to all interstate and int'l calls. Inbound (toll free) calls originating in Alaska are billed at 34¢ per minute; from Hawaii, 25¢ per minute. Calls to Alaska and Hawaii are 21¢ per minute; Only customers who live in Regional Bell Operating Centers qualify for service.

Unitel FAQ-

Q. When does Unitel Send me a bill?

A. Calls are billed monthly by direct mail.

Q. Who is the underlying carrier for Unitel?

A. All customers are provisioned to Global Crossing (Frontier).

Q. How will I know if I'm switched to Unitel?

A. Just call (toll free) 1-700-555-4141 and listen for "Global Crossing" (or Frontier).

Q. What do I do if I miss my verification call?

A. Just go to our order form and re-enter your order. (You will not have to re-enter the entire order, just your phone, email, and zip code.) Our software will detect that you are already in the system, and prompt you to trigger another verification call.

Q. What are the Unitel billing options?

A. Unitel is a direct-billed service, which means customers will receive a separate statement each month for their service. You may also arrange to pay for your service automatically each month by credit card or direct checking withdrawal.

Q. What are the billing increments?

A. The length of your calls are measured (and billed) in 6 second increments. The minimum length of each call is 18 seconds.

Q. What are Unitel's PICC and USF fees?

A. The FCC imposed PICC fee is $0/line Residential; $3.75/line Commercial. The FCC imposed USF (Universal Service Fund) of 7.7% will be charged on all interstate and international calls.

Q. What does Unitel charge for local long distance?

A. There is no separate rate for local long distance service (intraLATA). These calls are billed at your in-state rate.

Q. What does Unitel charge for toll free calls originating from a payphone?

A. If you have toll free (inbound) service, and someone calls your number from a payphone, there is a 35¢ surcharge (that goes to the owner of the payphone).

Q. Does Unitel offer calling cards?

A. Yes. The rate is currently 14¢ per minute for domestic calls. International rates vary. A 35¢ surcharge will apply to any calls you make from a payphone.

Q. Does Unitel credit switching fees?

A. Yes. Please copy your local phone bill with the switching fees on it and send it in with your first Unitel payment, the amount of the switching fee will be deducted from your bill.

Q. Does Unitel offer Account Codes (PACs)?

A. Yes. They offer both verified and nonverified Product Account Codes (PACs). Use this form to order these.

Q. How long should provisioning take?

A. Please allow 10 days for the switch-over to take effect. Do not change your long distance with your local phone company unless specifically instructed to do so.

Q. Who do we contact for provisioning problems?

A. Click here to report any problems.